Social Media Has Grown Up: Stats One Year On

Mon, Aug 3, 2009
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A week or two ago I posted a great round up of the top 10 social media presentations on SlideShare. One of the presentations in that mix was by Marta Kagan, who has just released another version of the presentation called “one year on” that is filled with amazing stats and fantastic images depicting the impact and value of social media.

This isn’t a strategic look at how to leverage social media, so some of you won’t find this interesting, but it’s more the perfect way to convince businesses why they should be jumping in!

There are some fantastic quotes in here: “If your product sucks, social media won?t fix it.” But then again, “If your customer service sucks, social media can help” and better still, “If your repeat business sucks social media can help”.

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